Cloud2Serve/IT operations & RMM
Module 02 of 8 · Remote monitoring and management

IT operations & RMM

Monitor and manage every endpoint from one lightweight agent. Patch, script, remote in and automate maintenance across your whole estate.

What it handles
  • Real-time device health, performance and availability monitoring
  • OS and third-party patch management with rings and schedules
  • Secure remote control and unattended background sessions
  • Scripting and scheduled automation for routine maintenance
Highlights

Key features

system_update

Patch management

Approve, stage and roll out OS and app updates on your schedule.

screen_share

Remote control

Jump onto any device for hands-on support, with full audit.

autorenew

Automation

Run scripts and maintenance jobs on a schedule or on triggers.

notifications_active

Alerting

Threshold and event alerts routed straight into the service desk.

Part of one platform

Works with the rest of Cloud2Serve

Turn on it operations & rmm on its own or alongside the other modules. Everything shares one agent, one console and one audit trail.

hub

One agent

RMM and data protection from a single install. Nothing extra to deploy or maintain.

smart_toy

AI built in

Drafts replies, triages tickets and suggests fixes across the platform.

domain

Multi-tenant & white-label

Run many customers under your own brand and domains, fully isolated.

dns

Yours to host

Self-host on one server or use our hosted service. Your data stays yours.

See IT operations & RMM in action

Book a 15-minute demo or talk to our sales team about turning this module on.