Operations & service management
Bring telemetry, alerts, incidents, changes and service requests together, so operations teams find root causes faster and keep services within their targets.
- Telemetry, service topology and alert correlation
- SLOs, SLAs and error budgets
- Incident, problem, change and request management
- On-call scheduling, runbooks and postmortems
Key features
Alert correlation
Duplicates merged, related alerts grouped.
SLOs
Service targets and error budgets tracked live.
ITSM
Incidents, changes and requests linked to the resources they affect.
Root cause
Changes and incidents correlated to find the cause.
Works with the rest of Cloud2Nexa
Every capability shares one data model, one set of guardrails and one audit trail, so decisions made in one place carry through to the others.
One data model
Every requirement links to the design, resources, costs and outcomes it produced.
AI with guardrails
AI drafts, extracts and recommends. Calculations, policies and approvals stay deterministic.
Safe by default
Connectors start read-only. Every change is policy-checked, approved and reversible.
Runs where your data must stay
SaaS, dedicated, customer-hosted or air-gapped, with data residency by region.
Related
See Operations & service management with your own data
Bring a live RFP or a connected cloud account and we will walk through it with your team.